In-Store FAQ's

How can we help?

IN STORE FAQ'S

From booking appointments to browsing in studio, these FAQs cover everything you need to know before visiting — and if you have any questions, we’re only a message away.

Yes you can shop in store and we'd absolutely love to see you!

You can shop earrings and bundles, pre-made bag charms and charm necklaces and gift cards in store.

Our Opening Hours:

Monday - 11am - 5pm

Tuesday - Closed

Wednesday - 12pm - 8pm

Thursday - 10am - 4pm

Friday - Appointments Only

Saturday - 11am - 4pm

Sunday - Appointments Only

Yes — simply select “Pick Up” at checkout and we’ll email you when your order is ready to collect. You’re welcome to pop in during our opening hours once you’ve received your collection confirmation.

Our Opening Hours:

Monday - 11am - 5pm

Tuesday - Closed

Wednesday - 12pm - 8pm

Thursday - 10am - 4pm

Friday - Appointments Only

Saturday - 11am - 4pm

Sunday - Appointments Only

Of course. If you need support with an online order, pop in during opening hours and we’ll help wherever we can.

Sometimes we do have a small quantity of spare pieces in store, but this isn't always guaranteed. If you're wanting a certain piece or have any questions send us a message via Instagram DM and we'll help however we can.

Yes, don't worry about parking. The road the shop is on, Newset Road, is full of free parking.

* Please make sure not to park in front of or inside any gates!

We are appointment only but we'll always try to accommodate where possible!

Our retail store

Dorathy & J

13c Newstet road

Kirkby industrial estate

L33 7TJ

Monday 1pm - 5pm

Wednesday 2pm - 8pm

Saturday 11am - 4pm

Get directions

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Cluster Crystal Single Stud Dorathy & J