Shipping policy
UK Delivery Royal Mail Tracked 24
Royal Mail Tracked 24 – £3.99 (Jewellery) | £4.99 (Piercing Pillows)
- Please allow up to 24 working hours for your order to be dispatched.
- Delivery usually takes 1–2 working days after dispatch.
- Fully tracked with online delivery updates.
International Delivery
Royal Mail International Tracked
Shipping costs are calculated at checkout based on your delivery country.
Please allow up to 24 working hours for your order to be dispatched.
Estimated delivery after dispatch:
- Europe: 3–5 working days
- International: 5–7 working days
Delivery times are estimates and may vary depending on customs clearance and your local postal service.
Fully tracked with online delivery updates where available.
Please note that any import duties, taxes or customs fees are the responsibility of the customer.
Free Shipping
- Orders qualifying for free shipping will be sent via Royal Mail 2nd Class Signed For.
- Delivery usually takes 2–3 working days after dispatch.
Click & Collect
- Orders are usually ready within 2–4 working days.
- Please wait until you've received your collection confirmation before visiting the studio.
Collection times:
Monday: 11am – 5pm
Wednesday: 12pm – 8pm
Saturday: 11am – 4pm
Questions?
If you have any questions about shipping or your order, we're always happy to help. Just email us at info@dorathyandj.co.uk and we'll get back to you as soon as possible.